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 Uniport announces the FAXport Web Client (12 January 2009) |
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| Uniport is pleased to announce the availability of FAXport Web Client V1.01. This is a significant addition to FAXport; it enables any user on the enterprise network to send faxes from a web page. |
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| Uniport and YazamTech offer Enterprise Fax solutions to customers with highly secure network (15 December 2008) |
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| Uniport and YazamTech offer IP Fax solutions to customers with highly secure network. The combined system shares the advantages of FAXport IP Fax messaging system with the secure data transfer mechanism provided by YazamTech. |
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| Uniport announces a new campaign to fight the recession “Equip yourself for the Recession”. (20 October 2008) |
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| The upcoming recession dictates enterprises to evaluate their business differently; their major concerns are how to save money in order to sustain the business. Uniport offers perfect IT solutions to help save money and increase efficiency. |
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| E-Rep |
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| E-Rep is a system that is able to analyze customer enquiries in free text, and to handle over 50% of all enquiries automatically without a need of a human Rep. This reduces wait time and the number of incoming telephone calls to the call center, increases customer satisfaction, and reduces the call center operational expenses.
E-Rep technology is based on Natural Language Processing (NLP) and Machine Learning technology. The Semantic Role Labeling (SRL) technique which is used by E-Rep provides an understanding accuracy of approx 85% compared to accuracy of approx. 35% of keywords based technologies. This makes E-Rep capable of interacting with customers calls automatically. |
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